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WhatsApp Business with a Fixed Number: How to Download and Use It
WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users across 180 countries. It is not only a convenient way to communicate with your friends and family, but also a powerful tool for businesses to connect with their customers and grow their sales.
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In this article, we will show you how to download and use WhatsApp Business with a fixed number, which is a feature that allows you to use WhatsApp Business with a landline or fixed phone number. We will also share some tips and tricks to help you make the most of this app for your small business.
What is WhatsApp Business and Why Use It?
WhatsApp Business is a free-to-download app that is designed for small businesses. It enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
WhatsApp Business App vs. WhatsApp Business Platform
There are two ways to use WhatsApp for business: WhatsApp Business App and WhatsApp Business Platform.
The app is for small businesses who personally manage conversations with customers. To get started with the app, you need to download it and create a profile for your business.
The platform is for medium to large businesses who communicate with customers at scale through programmatic access. To use the platform, you need to apply for an account and integrate it with your existing systems or tools.
Benefits of WhatsApp Business for Small Businesses
Some of the benefits of using WhatsApp Business for small businesses are:
You can reach your customers where they already are, as WhatsApp is the most used messaging app in the world.
You can improve your customer service by using features such as automated messages, quick replies, labels, and chatbots.
You can showcase your products and services by creating a catalog and sending media-rich messages.
You can drive business outcomes by using features such as click-to-chat buttons, QR codes, payment links, and call-to-action buttons.
You can build long-lasting customer relationships by using features such as status updates, broadcasts, groups, and feedback surveys.
How to Download WhatsApp Business with a Fixed Number
If you want to use WhatsApp Business with a fixed number, you need to follow these steps:
Step 1: Download the App from Google Play Store
The first step is to download the WhatsApp Business app from the Google Play Store. You can find it by searching for "WhatsApp Business" or by clicking on this link.
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Step 2: Verify Your Business Phone Number
The next step is to verify your business phone number. You can use any phone number that you have access to, including a landline or fixed number. You need to enter the phone number in the international format, starting with the country code.
During verification, you will receive a code via SMS or phone call. If you are using a landline or fixed number, you need to select the "Call me" option to receive the code over a phone call. You need to enter the code in the app to complete the verification process.
Step 3 Step 3: Restore Your Account from a Backup (Optional)
If you have previously used WhatsApp Business with the same phone number, you can restore your account from a backup. This will allow you to keep your chat history, catalog, and settings. You need to have a backup stored on Google Drive or your phone's internal storage.
To restore your account from a backup, you need to follow the instructions on the screen after verifying your phone number. You can also skip this step and start fresh if you prefer.
Step 4: Set Your Business Name and Profile
After restoring your account from a backup or skipping it, you need to set your business name and profile. Your business name is the name that your customers will see when they chat with you. You can change it later, but only once.
Your profile is where you can add more information about your business, such as your address, website, email, description, hours of operation, and privacy policy. You can also upload a profile photo that represents your business.
To set your business name and profile, you need to tap on the "More options" icon (three vertical dots) on the top right corner of the app, then tap on "Settings", then tap on "Business settings", then tap on "Profile". You can edit each field by tapping on the pencil icon next to it.
Step 5: Build Your Catalog and Messaging Tools
The last step is to build your catalog and messaging tools. Your catalog is where you can showcase your products and services to your customers. You can add photos, prices, descriptions, and links to each item in your catalog.
Your messaging tools are where you can set up automated messages, quick replies, and labels to help you communicate more efficiently with your customers. You can use automated messages to send greetings, away messages, and order confirmations. You can use quick replies to save and reuse frequently sent messages. You can use labels to organize your chats and contacts by categories.
To build your catalog and messaging tools, you need to tap on the "More options" icon (three vertical dots) on the top right corner of the app, then tap on "Settings", then tap on "Business settings". You can access each feature by tapping on its name.
Tips and Tricks to Use WhatsApp Business Effectively
Now that you have downloaded and set up WhatsApp Business with a fixed number, here are some tips and tricks to help you use it effectively for your small business:
Optimize Your Profile and Catalog
Your profile and catalog are the first things that your customers will see when they chat with you or visit your business profile. Therefore, you should optimize them to make a good impression and attract more customers.
Some of the ways to optimize your profile and catalog are:
Use a clear and professional photo for your profile and catalog items.
Use a catchy and descriptive name for your business and catalog items.
Use keywords and hashtags in your description and catalog items to improve your visibility and SEO.
Provide accurate and complete information about your business and catalog items, such as address, website, email, price, availability, etc.
Update your profile and catalog regularly to reflect any changes or promotions.
Use Automated Messages and Quick Replies
Automated messages and quick replies are two features that can help you save time and improve your customer service. You can use them to send instant responses to common queries or requests from your customers.
Some of the ways to use automated messages and quick replies are:
Use automated messages to greet new customers, inform them about your availability, confirm their orders, thank them for their purchases, etc.
Use quick replies to answer frequently asked questions, provide more